When we are communicating, we tend to blame others when our messages are not fully understood; as the quote “ Improvement begins with I ” - Arnold H. Glasow. Thus, instead of blaming others, should we reflect on our way and look into alternative ways of communicating to motivate and engage others in active listening?
Richard Lim would share techniques and experiences that he has been using in his past 30 years of training, which not only helped him to engage others to “listen”, but also enhancing relationships through better understanding of each other’s wants and needs.
Upon completion of the two 1.5 hours workshops, you will
have in-depth understanding of listening barriers
develop message map to align listener’s needs/wants with your communication objectives
learn questioning techniques to facilitate other’s decision making process in favour of your objectives.
About the Speaker Richard Lim:
Richard Lim has more than thirty years of experience in helping organisations reach their business goals through planning and implementing strategic human resource management and development projects.
Besides conducting corporate training, he has been conducting numerous workshops on improving personal effectiveness in the areas of communicating, problem solving, EQ, creative thinking, parenting - child character development, etc. His workshops are lively. Many life examples are shared for making the concepts and principles easier to understand. This helps the participants to apply the learning effectively.